Privacy Policy for Phanendra Appliance Services

we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including refrigerator repair, washing machine repair, and AC repair, or visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you book a service, contact us, or request a quote, we may collect your name, phone number, email address, and home address.
• Service-Related Information: Details about the appliances we service, such as refrigerator, washing machine, or AC model numbers and service history.
• Website Usage Data: If you visit our website, we may collect non-personal information such as your IP address, browser type, and pages visited, using cookies or similar technologies.
• Payment Information: Payment details, such as credit/debit card information or other payment methods, processed securely through trusted third-party payment processors.

2. How We Use Your Information

We use your information to:

• Schedule and perform repair services for your refrigerator, washing machine, or AC.
• Communicate with you about appointments, updates, or promotions.
• Process payments and issue invoices.
• Improve our services and website functionality.
• Comply with legal obligations or respond to legal requests.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Trusted third parties, such as payment processors or scheduling software providers, who assist us in delivering our services.
• Legal Authorities: When required by law or to protect our rights, property, or safety.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance your experience. You can manage cookie preferences through your browser settings. Cookies help us analyze website traffic and improve user experience.

6. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal information.
• Request correction or deletion of your data.
• Opt out of marketing communications.
• Restrict or object to certain uses of your data.

To exercise these rights, please contact us at the details provided below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Phanendra Appliance Services
Email: phanendraapplianceservices@gmail.com
Phone: +91 8885452825
Address: Dno. 12-2-23 Geethika classic apartment opp 10th line Guntur dist 522004